Shipping Policy
Last updated: August 27, 2026
Clear shipping expectations keep buyers and sellers on the same page. Here's how shipping works on Faded Cotton.
1. Seller Shipping Timeline
Sellers are expected to ship sold items within 3 business days of receiving payment. Tracking numbers must be added in the seller dashboard or pending shipments page. Failure to ship within 7 days may result in automatic cancellation and a full refund to the buyer.
2. Shipping Carriers
Sellers may ship via USPS, UPS, FedEx, DHL, or other trackable carriers. All shipments must include tracking. We offer integrated label purchasing for USPS and UPS directly in the seller dashboard to simplify the process.
3. Shipping Costs
Shipping costs are calculated at checkout based on the item's size, weight, and destination. Buyers see the total — item price plus shipping — before completing payment. There are no hidden fees.
4. Domestic Shipping (United States)
Most domestic orders arrive within 3–7 business days after the seller ships. Expedited options may be available at checkout for select listings. Delivery confirmation is required for all domestic shipments.
5. International Shipping
International shipping is available for listings where the seller has opted in. International orders may take 10–21 business days depending on destination and customs. Buyers are responsible for any customs duties or import taxes assessed by their country. Tracking may be limited for some international destinations.
6. Packaging Guidelines
Sellers should package vintage apparel carefully to prevent damage in transit. We recommend using poly mailers or boxes with the item folded neatly and protected from moisture. For high-value items, insured shipping is strongly recommended.
7. Tracking & Delivery Confirmation
Once a seller adds a tracking number, buyers receive a notification and can track their package from the purchases page. Buyers confirm delivery in-app to release escrow funds to the seller. If delivery is not confirmed within 14 days of tracking showing delivered, funds are released automatically unless a dispute is open.
8. Lost or Delayed Packages
If a package is lost or significantly delayed, the buyer may open a dispute. We will work with the seller and carrier to locate the package or issue a refund. Sellers who purchased shipping through our platform may be covered by carrier insurance.
9. Combined Shipping for Bundles
Bundle purchases (multiple tees from one seller) ship together when possible, with combined shipping calculated at checkout. This saves buyers money and reduces packaging waste.
Questions about this policy? Reach out through the in-app feedback button or email us at support@fadedcotton.com.
